A wrongful death lawsuit filed in Clark County alleges Elara by Hilton Grand Vacations did not provide timely lifesaving aid or direct emergency responders after a guest suffered a fatal medical emergency in March 2025
An Arizona woman has filed a wrongful death lawsuit against Elara by Hilton Grand Vacations, alleging the Las Vegas resort failed to provide adequate assistance during her husband's medical emergency in March 2025. The suit, filed in Clark County District Court, claims that resort staff did not take immediate lifesaving action or properly guide emergency personnel, contributing to the death of 49-year-old David Robertson.
According to the complaint, Katina Robertson and her husband David arrived at Elara by Hilton Grand Vacations late on March 13, 2025, for a family trip. Shortly after checking in, David Robertson experienced a sudden medical emergency in the lobby area. The lawsuit states that while his wife attempted to comfort him and called for help, resort employees did not retrieve an automated external defibrillator (AED) located less than 100 feet away, nor did they provide effective assistance before emergency responders arrived.
Allegations of Delayed Response
The lawsuit alleges that Elara staff failed to direct emergency personnel to the scene promptly, resulting in further delays. During the incident, an unidentified bystander attempted chest compressions, while David Robertson’s brother searched unsuccessfully for an AED device on the property. The suit claims the AED, which could have increased Robertson’s chances of survival, was never used.
When emergency responders arrived, the lawsuit states they were left waiting in the valet area without guidance from resort staff until a family member directed them to the correct location. David Robertson was transported to Sunrise Hospital and Medical Center, where he was pronounced dead shortly after arrival.
Damages Sought and Resort Response
The lawsuit, filed by Katina Robertson on August 7, 2025, seeks more than $45,000 in damages, including compensation for pain and suffering, lost wages, and funeral expenses. The complaint describes the death as an avoidable tragedy and asserts that proper use of the AED could have significantly improved the outcome.
Hilton Grand Vacations declined to comment on the pending litigation, stating only that the company does not comment on ongoing legal matters. Attempts to reach the Robertson family’s attorneys for further comment were unsuccessful as of publication.
Resort Safety and Visitor Implications
The case highlights the importance of emergency preparedness and staff training at Las Vegas resorts, which host millions of visitors annually. The outcome of the lawsuit could prompt further scrutiny of medical response protocols at major Strip properties, especially regarding the accessibility and use of lifesaving equipment such as AEDs.
