Melissa Diette is now general manager for the AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park, overseeing 441 rooms in downtown Las Vegas. The dual-branded property opened in September 2025.
Melissa Diette has stepped in as general manager for the AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park, marking a leadership change at one of downtown Las Vegas’s newest hotel projects. The dual-branded property opened in September 2025 at Symphony Park Avenue and South Grand Central Parkway, right between the World Market Center and The Smith Center for the Performing Arts. Marriott and major travel platforms list the property as Element by Marriott Las Vegas Symphony Park, located at 330 South Grand Central Parkway, Las Vegas, NV 89106. It has 441 rooms, showing the scale and presence of the project. Hospitality Online job postings confirm these details and show the property is actively operating.
Diette brings over ten years of hospitality management experience to the five-story, 441-room hotel. She has served as general manager at SpringHill Suites Las Vegas Convention Center and the Element Hotel in Sedona. Her resume also includes leadership roles at Hyatt Place Las Vegas at Silverton Village and The Westin Las Vegas Hotel, Casino & Spa. In addition, she has worked as an independent hotel operations consultant in Las Vegas and was director of operations at Dreamscape Companies.
What Diette brings to Symphony Park
Jackson-Shaw, the project’s developer, points to Diette’s experience in hotel operations, guest experience, revenue optimization, and team development. She has worked across front office, housekeeping, food and beverage, guest services, budgeting, revenue management, and hotel transitions. Joe Blewitt, senior vice president of hospitality development at Jackson-Shaw, said her operational skills and knowledge of the Las Vegas market were key reasons for her selection.
The AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park share one address and are managed by Crescent Hotels & Resorts. This is confirmed by recent job listings and operational updates. Both brands operate under one roof, giving guests a range of amenities and easy access to downtown Las Vegas attractions. Marriott describes the Element brand as designed for both short and long stays, with a focus on thoughtful design, wellness, and flexible meeting spaces. This helps explain the hybrid setup of this dual-branded urban hotel.
Downtown Las Vegas hospitality expands
Symphony Park has seen a surge of new development in recent years. The opening of these two hotels marks a major investment in downtown’s hospitality scene. The location puts guests within walking distance of major venues and cultural spots, making the area attractive for both business and leisure travelers. Recent travel service listings show that both the AC Hotel by Marriott Las Vegas Symphony Park and Element by Marriott Las Vegas Symphony Park are open and have already received guest reviews, confirming their operational status since opening.
Diette’s appointment shows a continued push for experienced leadership as new hotels open in the downtown core. Her background in building strong teams and managing hotel transitions will be important as the dual-branded property works to stand out in a crowded market. The Symphony Park district remains busy with new projects, adding to the growth of downtown Las Vegas, as recent real estate market reports have noted.
What visitors should know
Guests at the AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park will find a mix of both brands’ styles and services. With 441 rooms and a central location near downtown’s entertainment and convention spots, the property aims to attract a wide range of visitors. Crescent Hotels & Resorts manages daily operations, while Diette leads the on-site team. The AC Hotel at Symphony Park has also been recognized for supporting local community efforts, such as working with the Three Square Food Bank during September, showing the property’s engagement with the Las Vegas community.
As downtown Las Vegas keeps changing, the success of new hotels like this one will depend on leaders who know the local market and what modern travelers want. Jackson-Shaw’s decision to bring in Diette is a move to make sure the property delivers on both. Her experience in Las Vegas hospitality will be a key asset as the Symphony Park hotels compete for guests in a busy market.
